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The
secrets of highly successful sales people
- All successful sales people have
individual traits. We look at the common
traits
of all successful sales people |
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Prospecting -
How to increase your sales leads
- Here we examine different techniques for
generating more quality sales leads |
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The key components
that turn a prospect into a buyer
- Understanding buyer psychology is a vital
ingredient towards closing a sale |
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Product Knowledge
- Know your products and services and those of
your competitors as well your
own products and services is vital for sales success |
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Presentation
Skills
- Many sales people simply lose the sale at
reception or within the first 2
minutes of a sales call. We teach what to do and what to avoid |
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Goal Setting
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Surprisingly as many as 80% of all sales
professionals have no tangible goals
that they aim to achieve beyond this months sales targets |
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Excellence in
Customer Service
- Client maintenance both before and
more importantly after sale is paramount
for developing a strong client base |
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Interacting with
Other Team Members, Management and General
Staff
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Internal rapport building is a vital key to
office harmony. Successful sales
people need to be aware of their role in the office team |
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Turning Objections into
Sales
- Too many sales people take product
objections personally and fail to realise
that objections are a vital component of the sales process |
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Reading
Buying Signals and Body Language
- Buying signals can be either verbal,
physical or both. We will teach your team
how to "read" their clients |
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Effective
Closing Techniques
- It's a shame that so many excellent
sales representatives fail to ask for the
order due to a lack of confidence or sales skills. We will rectify this
very
common problem |
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Self Assessment
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A practical "warts and all" look at how
every sales person can improve his or
her sales performance immediately |
Onsite Sales Training Courses 
